Customer Service (AN OXYMORON)

I'VE JUST WASTED THREE HOURS ON-LINE AND ON THE PHONE TRYING TO:

A. Book a flight using United Mileage Plus Miles (Nope)

B. Use United Mileage Plus Miles for an Upgrade on Star Alliance Partner Air Canada (Nope)

C. Acquire a New Chase Sapphire Credit Card, website problems (Nope)

D. Talk directly to Chase Sapphire without going through Chase Mileage Plus (Nope)

     Cannot access Sapphire without going through Mileage Plus Portal (Nope)

E.  Apply on-line for a Capitol One Venture Card (Nope)

F.  Deal with 5 Capitol One website time-outs including an application verification time-out (Nope)

G. Make sense to the Filipino Capitol One Representative before he disconnected the call (Nope)

H. Convince the second Capitol One Filipina Representative that the first Filipino Representative had said that my application was approved (FICA Score over 800) 

and finally I've got a rewards credit with Miles I can actually use (Yes)

Now, I've got to go take my Blood Pressure Med's.

NO WONDER THE 99% IS SO ANGRY AND IT AIN'T GONNA GET NO BETTER FOLKS!