One of life's true joys in trying to make sense to an offshore Tech Support technician. In call centers around the world, banks of semi-literate folks consult countless computer monitors programed with FAQs (Frequently Asked Questions) answers to which are readily available on the web. These brain dead robotic drones are trained in the art of feigning expertise in the hope of deflecting countless frustrated callers begging for help with what is known in the industry as "ID10T" problems. Here's a little video that put's it all in perspective:
No comments:
Post a Comment